Free covers basic analytics, rule moderation, CAS and paid access. Basic adds AI moderation (100 messages/day), fake-admin detection, the global spam database, appeals, auto-kick, more rules and DM verification. Pro raises the AI quota to 1,000/day and turns on DM broadcasts, voice and video moderation, the personal ML model, the moderation team, API and webhooks. Business adds the AI copilot, data export, priority support and the highest quotas (AI 10,000/day).
Vuoi configurarlo? Fallo direttamente nel tuo account Telm.
Apri nella dashboard1How to read the feature matrix
Every feature in Telm belongs to one or more plans, and the dashboard always shows which plan unlocks what. When a feature is not in your plan, you will see a badge for the lowest plan that includes it.
Two things gate a feature: the plan tier and an active subscription. If a subscription lapses, the group falls back to Free feature access even if it was previously on a higher plan.
2Free plan
Free is the foundation every group starts with. It focuses on stopping known spammers and giving you visibility.
- Basic analytics for chat activity
- Rule-based moderation engine
- CAS integration to block known Telegram spammers
- Paid access so you can charge members if you wish
- 7-day history and up to 5 custom rules
3Basic plan
Basic keeps everything in Free and turns the rule engine into a complete moderation setup for a single group.
- AI-powered moderation for spam (100 messages/day)
- Fake-admin (impersonation) detection
- Global spam database (federated known-spammer signals)
- Appeals system so members can contest a ban
- Auto-kick of unwanted joins
- DM verification of newcomers through the bot private chat
- 30-day history and up to 20 custom rules
4Pro plan
Pro is where the intelligent layer switches on. It is designed for busy communities under real spam pressure and for owners who want to reach members directly.
- AI moderation quota raised to 1,000 messages/day
- Moderation team with roles and per-moderator stats
- DM broadcasts with 2,500 messages included per month
- Voice and video-note moderation via transcription
- Personal ML model trained on your own group export
- Advanced analytics with activity heatmap
- Support mode with SLA tracking, agent assignment and AI reply drafts
- REST API and outbound webhooks, plus the option to buy the white-label bot add-on
- 90-day history and up to 100 custom rules
5Business plan
Business is the top tier: everything in Pro plus the tools large operations need to run moderation as a team and to move data in and out.
- AI Moderation Copilot that sets up and tunes protection conversationally
- Moderation team with roles and shared tools (available from Pro)
- Data export to CSV and JSON
- White-label bot available as a paid add-on ($29.99/mo)
- Priority support
- DM broadcasts with 10,000 messages included per month
- 365-day history and unlimited custom rules
6Which plan each feature needs
If you are looking for one specific capability, this list tells you the lowest plan that includes it.
- DM verification of newcomers: Basic and above
- DM broadcasts, voice moderation, personal ML model, moderation team, API and webhooks: Pro and above. AI moderation and fake-admin detection start on Basic (AI quota: Basic 100/day, Pro 1,000, Business 10,000).
- AI Moderation Copilot, data export, priority support: Business only
- Paid access (member monetization): every plan, including Free
7Quotas and limits by plan
Beyond which features are on, plans differ in how much you can use them. These ceilings scale with the plan.
The public spam-check API endpoint is available to every plan within a daily quota, so you can test integrations even on Free; full API access and webhooks require Pro.
- Daily API calls: Free 100, Basic 1,000, Pro 10,000, Business 50,000
- AI messages per day: Free 0, Basic 100, Pro 1,000, Business 10,000
- Voice moderation transcriptions per day: Pro 200, Business 1,000
- Personal ML model imports per month: Pro 1, Business 2 (higher inside an organization)
- Included DM broadcasts per month: Pro 2,500, Business 10,000
8Pick a plan by what you need
If you need keyword rules, the CAS blocklist, the AI layer (100 checks/day) and impersonation protection — Basic is enough. When spam gets inventive and the group grows, Pro raises the AI quota to 1,000/day and adds voice moderation, broadcasts and the personal ML model.