Enter your code in the promotion code field on the checkout page before you pay. The discount is applied to the total right away. Only one discount can be used per checkout, so codes do not stack.
Want to set this up? Do it right in your Telm account.
Open in your dashboard1Where to enter a code
Promo codes are entered on the secure checkout page that opens when you start or change a subscription, not in a separate settings screen. The checkout page shows a field to add a promotion code just above the payment details.
Type or paste the code exactly, apply it, and the total updates with the discount before you confirm payment. Codes are not case-sensitive, so capitalisation does not matter.
2Types of discounts
A code can apply in one of three ways, depending on how it was issued: once (on your first payment only), repeating (for a set number of months), or forever (for as long as the subscription runs).
Some codes take a percentage off the price and others take a fixed amount off. Partner and campaign codes are common examples; the exact terms are set when the code is created.
3One discount per checkout
Only a single discount can be applied to a checkout. Codes do not stack, so entering a second code replaces the first rather than adding to it.
Sometimes a discount is already applied at checkout (for example a preselected offer). In that case the promotion code field may not appear, because a discount is in place.
4If a code will not apply
If a code is rejected, check for typos and make sure it has not expired or been deactivated. A code that was archived by the partner or campaign that issued it stops being accepted at checkout.
If an automatic discount is already on the checkout, the manual code field may be hidden because a discount is applied. Complete or clear that checkout and try again, or contact support if the code should still be valid.