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Current language: English
Help Center
Billing & plans
Billing & plans
Plans, add-ons, subscriptions and payment.
Telm Plans and Pricing: Free, Basic, Pro, Business
A complete guide to Telm pricing: compare Free, Basic (9 dollars), Pro (29 dollars) and Business (99 dollars), per-group billing, yearly discounts and trials.
What is included in each Telm plan: feature matrix
A feature-by-feature breakdown of Telm Free, Basic, Pro and Business plans: moderation, AI, verification, broadcasts, analytics, API and the plan each needs.
Telm Add-ons: Custom Bot, AI Manager, Capacity and Credits
Optional Telm “Add-ons”: the white-label custom bot, the AI community manager, member capacity blocks and one-time DM broadcast credits, with how they bill.
Managing your Telm subscription: status, changes, grace
How to manage a Telm subscription: view status, upgrade or downgrade, cancel, understand the grace period, handle failed payments and mobile-app subscriptions.
Telm Payment Methods and Billing Security
What payment methods Telm accepts: cards through Stripe, wallet payments where available, Apple and Google in-app purchases, and promo codes at checkout.
Affiliate program — earn commission by referring Telm
Join the Telm affiliate program: share your referral link or promo code, earn 30% of every payment from customers you refer — for life — and get paid.
How to Change Your Plan — Upgrade or Downgrade
Step-by-step guide to switching between Free, Basic ($9), Pro ($29) and Business ($99) plans in Telm, how proration works, and when the change takes effect.
How to Cancel Your Subscription
How to cancel a Telm group subscription, what happens to your group afterward, the grace period, and how to reactivate before the period ends.
Refunds and disputes: policy and chargebacks
Telm refund policy, how to request a refund, what happens to your access after a refund, and how card disputes (chargebacks) are handled.
Overage, Capacity Blocks and Credits Explained
How member overage and capacity blocks work in Telm, broadcast DM credit packs, ML import bonus days, and how these extras are billed alongside your plan.
How to Apply a Promo Code or Coupon
Step-by-step guide to entering a promo code at Telm checkout: where the field is, the discount types (one-time, repeating, forever) and why one code applies.
How the Free 7-Day Pro Trial Works
What Telm's 7-day Pro trial includes, why no card is needed, when it starts, and what happens to your group when it ends.
Paying for Group Access as a Member
How joining a paid Telegram group with Telm works from the member's side: paying by card or Telegram Stars, renewals, expiry, grace period and refunds.
Monetization Payouts: Commission, Hold and Minimum
How Telm pays out earnings from paid group access: platform commission by plan, the 14-day hold, the $50 minimum, payout methods and Stars conversion.