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Overage, Capacity Blocks and Credits Explained

How member overage and capacity blocks work in Telm, broadcast DM credit packs, ML import bonus days, and how these extras are billed alongside your plan.

6 min read
In short

Each plan includes a member capacity. Grow past it and you add capacity blocks, priced per plan. Broadcast DMs use a monthly quota plus optional credit packs, and uploading a Telegram export to train your group's ML model can earn you bonus subscription days.

Capacity add-ons cover overage.

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1What overage means

Each plan comes with an included member capacity: Free 500, Basic 1,000, Pro 5,000, Business 25,000. Overage is simply when your group grows beyond that included capacity. Rather than forcing you onto the next plan, Telm lets you extend capacity in blocks.

The Free plan cannot buy extra capacity, so a growing Free group upgrades to a paid plan first. See How to change your plan.

2Member capacity blocks

A capacity block adds a fixed number of members for a fixed monthly price, shown as a second line on your subscription. The block size and price depend on your plan.

You add or remove blocks yourself, and the change is prorated, so you only pay the difference for the remaining days of the period.

  • Basic: +$3/mo per 1,000 extra members
  • Pro: +$5/mo per 5,000 extra members
  • Business: +$10/mo per 25,000 extra members

3Broadcast DM quota and credits

Direct-message broadcasts use a monthly quota included with your plan: Pro includes 2,500 DMs per month and Business includes 10,000 per month. Each message you send comes out of that monthly quota first.

When the monthly quota runs out, sends draw from credit packs you have bought, oldest first. Credit packs are a one-time purchase and do not expire each month the way the quota does.

  • Small pack: $5 for 2,500 messages
  • Large pack: $15 for 10,000 messages

4ML imports and bonus days

Telm can train a personal spam-detection model for your group from a Telegram chat export you upload. It checks the file, pulls out examples and trains the model in the background.

A completed import can earn you bonus days that extend your paid subscription, as a thank-you for contributing training data. The bonus is added to your subscription period automatically once the import finishes successfully.

5How the extras are billed

Capacity blocks are recurring and ride on the same subscription and billing date as your plan, so they renew together. When you change plans, existing blocks are automatically re-priced for the new tier.

Broadcast credit packs are separate one-time charges. ML import bonus days shift your subscription end date rather than adding a charge. Everything shows up in your group's billing history.

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